Terms and Conditions for Life Coaching, Mentoring and Hypnotherapy Services

By signing up for life coaching or hypnotherapy services with me, you agree to the following terms and conditions:

– Life coaching and hypnotherapy are not substitutes for medical advice, diagnosis, or treatment. They are complementary modalities that can help you achieve your personal goals, improve your well-being, cope with stress, understand your emotions effectively for more success in life and enhance your performance among others.

– You are responsible for your own health and well-being. You should consult with your doctor before starting a hypnotherapy program, especially if you have any medical conditions or are taking any medications.

– You should inform me of any changes in your health status, medication use, or mental state during the course of our sessions. I reserve the right to terminate or modify our sessions if I deem it necessary for your safety or mine or in the worstcase scenario if I notice that you are going to harm yourself due to your mental health/ state to call your GP to inform them about it.

– You understand that life coaching, Mentoring and hypnotherapy involve a collaborative relationship between you and me, based on trust, respect, and confidentiality. You are free to end our sessions at any time, for any reason, without penalty. You are also free to decline any suggestions or interventions that I may offer.

– You understand that life coaching, mentoring and hypnotherapy are not % 100 guaranteed to produce any specific results or outcomes. Your success mainly depends on your own motivation, commitment, and actions definitely along with my support and world’s best present knowledge accessible to you. 

– You agree to indemnify and hold me harmless from any claims, damages, or liabilities arising from or related to your participation in life coaching, mentoring, or hypnotherapy services.

– You agree to pay the fees for my services as agreed upon in advance or at the end of our session. You also agree to give me at least 12 to 24 hours’ notice if you need to cancel or reschedule a session. In case of cancellation of the Coaching/ Mentoring session in less than 3 hours, you have to pay 15 % of your session fee for reserving that time slot for you for £ 65 it would be £ 9.75.

I will be respecting your time and I will expect you to value my time as well by letting me know about cancellation sooner. 

– For any other concern or any other matter please see the terms and conditions on my website. 

Who we are

Our website address is https://freehacoachingacademy.com

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Privacy Policy

All information shared by you will be kept strictly confidential, except when releasing such information is required by law and/or where I consider it necessary to do so because of concerns of risk to yourself or others.

– We do not store credit card details.

– Where you participate in any group sessions, for example as part of a group coaching program, you agree to keep strictly confidential any information shared by participants in those group sessions and not to share it with any third parties. You will not use the confidential information of any participant of a group session for your own benefit except with the explicit consent of that participant.

– The obligations will not apply to information which:

• • has ceased to be confidential through no fault of either party
  • was already in the possession of the recipient before being disclosed by the other party; or
  • Has been lawfully received from a third party who did not acquire it in confidence.
• • Your and my confidentiality obligations under this clause will continue after termination of your client agreement.

Delivery Policy

– Carrying out the services

– If you are a consumer you have protection under consumer rights legislation, including that the services must be carried out with reasonable care and skill.

– I shall carry out the services within the time period which is set out in the relevant services description.

– All coaching sessions (including rearranged sessions) must be taken within the time frame specified in the relevant services description or they will expire.

– You can rearrange any two coaching sessions during each program providing you give me at least 24 hours’ notice. If you give me less than 24 hours’ notice, fail to turn up to a session  or have already rearranged 2 sessions in a coaching program, you will be deemed to have taken the session and you will not be able to reschedule it or entitled to any compensation for missing it.

– Sessions usually take place remotely via Skype, Zoom, or any other means of communication agreed with you in advance and also face to face after speaking with me and my written confirmation.

My services might be affected by events beyond my reasonable control. If so, there might be a delay before I can restart the services. I shall make reasonable efforts to limit the effect of any of those events, I shall keep you informed of the circumstances and I shall try to restart the services as soon as those events have been fixed. Examples of events which might be beyond my reasonable control include illness, IT issues and problems with internet connectivity or if you change the services you require from me and I have to do extra preparation.

Refund/Cancellation Policy

– Charges and payment

– The price for the services is set out in the relevant services description.

– Usually I require full payment in advance in order to provide the services. In certain circumstances I may agree to payment by installments, in which case a supplementary fee will be chargeable. The relevant services description will state if I have agreed to accept payment by installments. If I agree to accept payment by installments and you fail to make any of the installment payments on the due date then I shall invoice you immediately for the whole of the outstanding balance and payment for that invoice will be due by return.

– The fees are non-refundable except for

– if you are a consumer, your right to a ‘cooling off’ period, as described below;

– Where I cancel a program you are entitled to a partial refund for sessions that you have paid for in advance and which you have not received.

In all other circumstances, I am not able to refund you any of the payments you have made, even where you do not complete your sessions with me, as payment is for the program as a whole, not individual sessions. This is a reflection of the amount of preparation I need to put into the program to make it most effective for you and the amount of time I shall dedicate and set aside for preparing for and attending our sessions together. This policy also helps you with your own accountability and commitment to improving your life through my coaching and training seminars.

In view of my clear no-refund policy, I do not tolerate any type of chargeback threat or actual chargeback from your credit or debit Card Company. In the event that a chargeback is placed on a purchase or I receive a chargeback threat during or after your purchase, or after the end of the cooling-off period if you are a consumer, I reserve the right to report the incident to credit reporting agencies or to any other entity for inclusion in any chargeback database or for listing as non-payment on your account which could have a negative impact on your credit rating.]

– Payment is via credit card, debit card, or direct transfer to my bank account.

– Cooling off period for consumers

– If you are a consumer, you have the right to cancel this contract within 14 days of signing up without giving any reason.

– The cancellation period will expire 14 days after the date of the contract.

– However, if you confirm to me you wish me to start to provide the services during the 14-day cancellation period then you lose your right to cancel. At this point, my refund policy set out above will apply.

If you cancel this contract in accordance with the cooling-off period set out here, I shall reimburse you all payments received from you promptly and using the same means of payment as you used for the initial transaction, unless we have expressly agreed otherwise.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

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If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Other Terms and Conditions

Users should assume that everything they see or read on this site is copyrighted unless otherwise noted and may not be used without the written permission of me as provided in these Terms and Conditions or in the text on this site.

Users may download and distribute materials displayed on this site, provided that they do not alter, modify or receive consideration for the materials in any way, and that they also retain all copyright and other proprietary notices contained on the life coaching website.

While I make every effort to include accurate and up-to-date information on this website, she makes no warranties or representations as to its accuracy. In particular, although all information is published with the clear intent that it is timely and accurate when issued, the passage of time can render some information no longer accurate. All users should carefully check the date of issuance of the material contained on this website.

Browsing this website is at the user’s own risk, and I accept no liability for any direct, incidental, consequential, indirect or punitive damages arising out of access to, or usage of, the site.

Images of people or places displayed on this site are either the property of or used with my permission. The use of, or the authorization of, these images by users is prohibited unless specifically permitted by my written consent. Any unauthorized use of the images may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statuses.

Any information gathered from users on this site, e.g. filling out the contact form, will be kept in the strictest of confidence and no data, personal information, contact details will be passed to a third party under any circumstances.

I reserve the rights at any time to revise these Terms and Conditions by updating this posting. Users are bound by any such revisions and should therefore periodically visit this page to review the then-current Terms and Conditions to which they are bound.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.